Private Luxury Wildlife and Cultural Journeys in Africa, Asia, India and South America

Terms & Conditions

BOOKING PROCEDURES
Thank  you for your interest in booking a safari with Desna Safaris. Please  read the below booking terms and conditions acknowledgement carefully.  Please note that travel arrangements are not confirmed until stated so  in writing by Desna Safaris.

PRICES AND ARRANGEMENTS
Tour  prices are per person, double occupancy except where indicated. Prices  are quoted in US Dollars and may be modified due to unexpected  significant external factors not forecast. Desna Safaris is under no  obligation to give a breakdown in costs of any journey.


Any  modifications to an itinerary, including dates or number of people  traveling, will require a revised proposal, which may affect the cost of  the tour. If you request any amendment to your arrangements or  accommodation after the commencement of your travel, Desna Safaris and  their agents will do their best to implement it, but we cannot guarantee  that it will be possible. In the event of such an amendment being made  you will be liable for any cancellation/retention charges that may be  levied for the previously booked service and for any costs incurred by  Desna Safaris and their agents in attempting to secure any revised  arrangement.


Desna Safaris reserves the right to modify  program itineraries, including arranged sightseeing, and substitute  accommodations, including vessels and trains, at any time due to  circumstances amounting to “force majeure” or similar reasons beyond our  control. Every effort will be made to operate itineraries as planned,  but alterations may occur after the final itinerary has been issued. All  scheduled sightseeing has been confirmed in advance, but venues  including wildlife reserves, museums and other points of interest can  change their hours of operations at short notice. In such cases we will  offer comparable alternative arrangements. Desna Safaris will not be  liable to reimburse additional expenses undertaken by the client in  preparation for the tour. These include and are not limited to  international tickets, used mileage awards and fees, etc.


AIR TRANSPORTATION
It  is the responsibility of the guest to arrange international flights or  Desna Safaris can refer you to its preferred supplier. Internal flights  on safari/tour must be purchased through Desna Safaris.


TRAVEL INSURANCE
We  strongly recommend that you should protect your travel investment with  trip insurance and emergency assistance. Please contact us for details.


PASSPORTS, VISAS AND YOUR RESPONSIBILITIES
U.S.  citizens require a passport with at least six months validity beyond  completion of travel. Visas may be required. Non U.S. citizens should  consult with the appropriate Consulates and Embassies. It is the  responsibility of the guest to secure the proper documentation prior to  joining the tour. All guests are advised to check with the appropriate  government authority to determine the necessary documents. If you do not  have proper documentation, you may be refused boarding or disembarked  from a vessel, without Desna Safaris being liable for refund, payment,  compensation or credit of any kind. You will be subject to any fine or  other costs incurred by Desna Safaris, which result from improper  documentation or noncompliance with applicable regulations.
Please  contact our partner, VisaCentral (Tel: 800-929-2428) for easy, efficient passport and visa  processing.


It  is the responsibility of the guest to become informed about the most  current travel advisories and warnings by referring to the U.S. State  Department’s travel website at www.travel.state.gov or by phone at  1-888-407-4747. In the event of an active State Department Travel  Warning against travel to the specific destination location/s of the  trip, should The Traveler still choose to travel, notwithstanding any  travel advisory or warning, The Traveler assumes all risk of personal  injury, death or property damage that may arise out of the events like  those advised or warned against.


CHILD POLICY
There  is no minimum age is required unless noted on the itinerary. An adult  must accompany all children under age 18. Some activities contained  within an itinerary may have a different age restriction than the  overall minimum age requirement. Details will be provided at the time of  booking.


INCLUDED IN YOUR JOURNEYS
Your  journeys generally includes all accommodations, meals as described,  English speaking guides and/or a Tour Escort and sightseeing as noted in  the itinerary except for shared excursions from safari camps/lodges,  cruise vessels and trains; park and entrance fees; arrival and departure  transfers; local bottled water during sightseeing; and hotel taxes.


NOT INCLUDED IN YOUR JOURNEYS
Your  Tour Price generally excludes international airfare and internal  airfares unless otherwise noted; personal expenses such as laundry,  drinks with meals or otherwise, incidentals, communication charges,  Internet access; all gratuities; meals other than those specified in the  itinerary; costs of obtaining passports or visas; reciprocity and other  border fees; airport departure taxes, unless otherwise noted; optional  excursions; excess baggage charges, and deviations from the tour.


RESERVATION AND PAYMENT
A  deposit of $1000 per person or 25% of the total land cost is required  at the time of booking. Additional deposits may be required. The balance  of the cost must be paid 90 days before you travel. Payment must be  made to Desna Safaris in Tampa, Florida. If the final payment is not  received on time, Desna Safaris reserves the right to treat the booking  as cancelled by you and levy cancellation charges. The full amount must  be paid when you make the booking, if you book your travel within 90  days of departure.  
On receipt of your correct deposit, we  will book your arrangements and issue a Confirmation Invoice.  A  contract will come into existence on the date on which we issue a  Confirmation Invoice. When you make a booking you are confirming that  you are at least 18 years of age and that you understand our booking  conditions and have accepted our terms & conditions on behalf of  yourself and all members of your party. All contracts with Desna Safaris  are subject to these booking conditions.  


CANCELLATION
Please  note that deposits are non-refundable. Cancellations must be received  in writing and no cancellation shall be confirmed unless and until such  time as it has been acknowledged and accepted by Desna Safaris, in  writing, and shall always be subject to the applicable cancellation  policy. The cancellation charges are as follows unless otherwise stated:  


Days Before Departure             Total Travel Program Cost Lost
Before 90                                       your deposit plus any non-refundable payments  
90 to 61                                          25%  
60 to 31                                          50%
30 to Day of Departure                100%  


UNUSED SERVICES  There is no right to a refund for any unused services. No refund can be  made on lost, mislaid or destroyed travel tickets or vouchers.  


LIMITS ON DESNA SAFARIS’ RESPONSIBILITY
Desna  Safaris does not own or operate any entity that provides goods or  services for your tour. Desna Safaris makes arrangements with airlines,  hotels and other independent parties to provide you with the travel  services you purchase. All such persons and entities are independent  contractors. As a result, Desna Safaris is not liable for any negligent  or willful act of any such person or entity or of any third person. In  addition and without limitation, Desna Safaris is not responsible for  any injury, financial or physical loss, death, inconvenience, delay or  damage to personal property in connection with the provision of any  goods or services, whether resulting from but not limited to acts of God  or force majeure, illness, disease, acts of war, civil unrest,  insurrection or revolt, animals, strikes or other labor activities,  criminal or terrorist activities of any kind, overbooking or downgrading  of services, food poisoning, mechanical or other failure of aircraft or  other means of transportation or for failure of any transportation  mechanism to arrive or depart on time.


When you travel  with an airline the Conditions of Carriage of that airline will apply.  These conditions are the subject of International Agreements and may  limit or exclude liability. Your travel agent or airline can advise you  of these conditions.
There are many inherent risks in  adventure travel of the type involved here, which can lead to illness,  injury or even death. These risks are increased by the fact that these  trips often take place in remote locations, far from medical facilities.  Guest assumes all such risks associated with participating in these  trips.


We do take all reasonable steps to insure that  organizations providing services maintain standards, which are  acceptable within the norm in each locality. The information provided to  you has been compiled with all reasonable care, is accurate to the best  of our knowledge and is given in good faith.  


All services are subject to the laws of the countries in which these services are rendered.


ARBITRATION AGREEMENT
Venue  for all claims or disputes shall be exclusively in Hillsborough County,  Florida, U.S.A., whose Courts, using Florida Law, shall have exclusive  jurisdiction. Damage claims against Desna Safaris shall be limited to  the value of the particular item in dispute and not for any incidental,  consequential, or special damages. Desna Safaris assumes responsibility  for representations it makes, but not for those made by others and  including, but not limited to, any employee of Desna Safaris or  independent travel agent. Payment for reservations on any Desna Safaris  travel arrangements shall constitute consent to all the provisions in  the Booking Conditions published herein and is binding on all travel  participants.